Don't Forget the Cleanup Crew

Innovation: The CIO’s secret weapon | IT Leadership

Don’t forget the cleanup crew

Building an innovative culture within IT is a noble and worthwhile effort, but success itself presents a risk. Innovators often leave a trail of destruction in their wake, leaping to the next challenge before the current task is complete, and abandoning new systems or processes before they are fully established. Fortunately, most IT shops are well-versed in a culture of providing care and feeding to newly established systems. Take care to extend these practices to new processes, and make sure your maintainers are not forgotten amidst the sound and fury of the innovators.