Discussion Items

Code of Ethics for managing electronic data

Teaching employees about the ethics of data management is part of the daily routine for Sandy Hofmann, CIO of an Atlanta IT firm. One day, Hofmann discovered that a marketing employee had just given a 700-name customer list to a vendor. Hofmann chased down the vendor to retrieve the list. Then she gave the marketing associate a basic lesson in data management ethics: Don’t share customer information without the customers’ permission.