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InfoWorld: Optimizing business processes: June 11, 2004: By Chad Dickerson

InfoWorld: Optimizing business processes: June 11, 2004: By Chad Dickerson
dentifying and streamlining business processes are at the center of everything a CTO does. Over the past several months, I’ve been looking closely at InfoWorld’s core business processes to determine which technologies and approaches we should embrace and which we should ignore. Lately, I’ve been focusing on our sales processes, which has spurred me to think about the best way to approach changing business processes in general.