The search for better data management practices has led to data stewardship and data governance efforts, but confusion over roles and disconnects between IT and the business have led to gaps in cooperation. The next wave will bring customer data integration and master data management initiatives that promise to relieve business experts from the drudgery of defining and maintaining customer data, while developers will dodge the chaos of point-to-point integration.
By Jill Dych and Evan Levy
Data stewards are the liaisons between business users and the data warehouse team, and they ensure consistent, accurate, well-documented and timely insight on resources and requirements.
Information At Work
Operational BI is the capture and analysis of operational data for the purpose of taking immediate action to improve a business process. This differs from traditional BI, which involves trend analysis for longer-term planning.
Q: What would you recommend for a cookbook/method to set up a central business intelligence competence center in an organization that used to allow decentralized development of reporting and BI solutions?
The goal of data warehousing is to create “one version of the truth.” However, in these attempts, many companies often create a proliferation of data silos instead. Here are some classic examples:
Risk Sherman writes an interesting article about how data warehousing, despite being quite venerable in IT terms, is still poorly understood. He makes a good point, discussing various typical implementation approaches and how thee fail to get to the “single version of the truth” dream. Let’s consider for a moment a few architectural choices:
You are a candidate for operational BI if your departments need to do one or more of the following:
Combine current information with historical data to enable managers to make better decisions;
Check the status of operations throughout the day and make appropriate adjustments;
Handle customer and vendor requests for status information throughout the day so that the customer can improve its own operations;
Improve performance of employees by enabling them to easily modify certain reports to show the information they need;
Enable employees to quickly retrieve information from multiple systems to get the intra-day information they need.
You have mountains of data and multiple tools to move, analyze and distribute it. But getting the right bits of information to the right professionals at the right time is still a hit-or-miss proposition.
So, in this month’s column, I’d like to discuss some useful strategies for managing enterprise content (EC).