BI Briefs: Business Intelligence Goes Back to the Future, Part 2: Couples Therapy for IT and Business Users
Have you ever wondered why companies buy software licenses from BI vendors for hundreds or even thousands of “seats” and only use a small fraction of them? Or why business people continue to use Microsoft Excel as their primary BI product even though their IT group selected a different BI tool and may even want to ban Excel? And why is it that IT groups boast about the corporate data warehouse’s terabytes of data while business users lament their lack of data?
The underlying answer to questions like these is that business and IT groups have “relationship issues.” Maybe they need couples therapy.