Enterprise Information Management: Finding Needles in the Information Haystack | DM Review | Industry Led, Industry Read
Information Culture – Often the best channel for information delivery is through people not technology and policies to discourage the use of e-mails or instant messaging where a simple phone call or conversation will work have been adopted. The ownership and governance of information and delivery systems is critical, as a unified experience for users is difficult to achieve if managers resist sharing information or rationalizing delivery systems.
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