Marketing guru Seth Godin once said, “Don’t find customers for your products; find products for your customers.”
Employers need to adopt a similar mindset: Don’t find people for your jobs; create jobs for talented people.
via Ask The Headhunter: Why America’s Employment System Is so Broken | The Business Desk with Paul Solman | PBS NewsHour | PBS.
Thanks for passing this along Ernie. Jobs, hmmm.
Oracle released a new BI extension for Open Office with the latest Open Office release (v. 3.3) . This extension gives us the ability to embed information from BI EE 10g into Open Office Calc, Writer and Impress documents (equivalents of Excel, Word and Powerpoint). OO Calc supports the ability to embed entire reports including tabular views, pivot tables and charts. OO Writer and OO Impress only support embedding of charts into the documents.
via Rittman Mead Consulting » Blog Archive » Oracle releases BI extension for Open Office.
You can learn a lot about somebody by the books they’ve read. And I’ve always thought that if you read all the same books I read, you’ll come to think like me, too.
So here it is — Joel’s Programmer’s Bookshelf. This is the short list of all the books that I honestly think that every working programmer needs to read, with my own book hidden in there in case you didn’t notice because I get about two bucks if you buy it.
via Book Reviews – Joel on Software.
A Periodic Table of Visualization Methods
Definitely worth browsing.
I wonder how we could make that interactive and be hung on a wall.
Maybe watch the eyes for focus and bring up the details. IR scanner (infra-red)
Strategic Information Infrastructure: Rules for Building a Successful Information Architecture
This column is the first in a series on building a successful information architecture – a synergy between cultural and technological forces within a company that makes it easier for information workers to pursue, access, share and discuss information in a way that supports their decision making.
Knowledge: The Essence of Meta Data: The Meta Data Support Model, Part 1
Now, you’re asking yourself how will you keep moving forward to handle more data, more customers and more engagements while continuing to expand the value delivered by the repository collection.
I really like the support diagram.
The Zen of High Performance Operations
In Eastern philosophies, the difference between a master and an acolyte is training. The same holds true in the contact center. Revamping processes/procedures and building a reporting structure is only as good as the people who use them. To realize the full value of this investment of time and resources, you need to make sure personnel are thoroughly trained on them.
Training is not an event.
You don’t get to the top by learning the rules and seeing them applied in a 2 day class or a 1 hour session with a trainer.
When do we ever practice? When do we allow people the time to practice? Most “workers” aren’t going to do “homework”.