» Automate a mess, get an automated mess | SOA: Service-Oriented Architecture | ZDNet.com

» Automate a mess, get an automated mess | SOA: Service-Oriented Architecture | ZDNet.com:

Pegasystems has identified what it calls the “Nine Worst Business Processes,”  presumably based on their difficulty to capture and automate.  While Pegasystems say their candidates are in no particular order, they assigned “compliance” the number one spot, and this likely is the ugliest of the ugly when it comes to attempting to systemize and automate processes.  Here is the list: